- Acceptance of Terms
By accessing and using this website, you agree to be bound by the following Terms and Conditions and our [Privacy Policy]. If you do not agree, please do not use our website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website signifies your acceptance of any changes.
All goods purchased from us are sold subject to these terms and conditions. These terms and conditions prevail to the exclusion of all terms and conditions whether express or implied except those terms and conditions implied by law.
The receipt of an order confirmation by you, in electronic or any other form, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell goods to you. A contract will not be formed between us and you for the purchase of goods until you receive a shipment confirmation email from us.
We reserve the right to decline your order for any reason or supply less than the quantity of goods ordered by written notice to you at any time after receipt of your order but before shipping confirmation is provided.
- Products and Services
Blazemaster offers firewood and related products for sale through this website. All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
Product descriptions, images, and pricing are provided to the best of our ability. However, we do not guarantee that the content is error-free, complete, or current.
- Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. Prices on the website are subject to change without notice to you. Payment must be made in full at the time of purchase. We accept payment through secure third-party providers (e.g., Stripe, PayPal, or other WooCommerce-supported gateways). Your payment information is not stored on our servers.
- Shipping and Delivery
We deliver within selected areas in Victoria, Australia. Estimated delivery timeframes are provided during checkout, but we do not guarantee delivery dates. Shipping fees are calculated at checkout and are subject to change.
Customers are responsible for ensuring delivery details are accurate. Blazemaster shall not be liable for failure or delay in delivery. If a delivery is missed due to incorrect information, additional delivery charges may apply .
- Refunds and Returns
We comply with the Australian Consumer Law, which guarantees your right to a refund, repair, or replacement in case of:
• Faulty or damaged goods
• Goods not matching the description
Change-of-mind returns are not accepted for perishable or consumable items like firewood. If you believe your product is defective or incorrect, please contact us within 7 days of delivery at sales@blazemasterfirewood.com.au.
Cancellations of your order or changes in your order may only be made by agreement unless otherwise required by law. You may notify us before goods have been dispatched, we may but are not obligated to accept a cancellation of your order. If the product has been delivered, we reserve the right to refuse the cancellation request or charge a reasonable cancellation fee.
- User Conduct
You agree not to:
• Use our site for unlawful or fraudulent purposes
• Interfere with the operation of the site
• Attempt to gain unauthorized access to any part of the site or systems
Any violation may result in termination of your access without notice.
- Intellectual Property
All content on this site—including text, graphics, logos, images, and software—is the property of Blazemaster or its content suppliers and is protected under Australian and international copyright laws.
You may not reproduce, republish, or distribute any content without written permission.
- Third-Party Tools and Integrations
Our site may use third-party tools including:
• HubSpot (CRM and forms)
• Google Analytics (usage tracking)
• Meta (Facebook) Pixel (advertising and retargeting)
By using our website, you agree to the terms and data policies of these third-party platforms. We are not responsible for the accuracy, legality, or content of any external services.
- Disclaimer and Limitation of Liability
While we aim to provide accurate and up-to-date information, we make no warranties, express or implied, regarding the completeness, accuracy, or reliability of content on this site.
To the extent permitted by law, Blazemaster is not liable for any loss or damage arising from your use of, or reliance on, our website or products, except as required by Australian Consumer Law.
Invalidity of any provisions in these Terms and Conditions does not affect any other provisions. Any delay or failure by us to enforce any rights under these Terms and Conditions do not constitute waiver.
- Indemnity
You agree to indemnify and hold harmless Blazemaster and its affiliates, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of this website or breach of these terms.
- Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
- Contact Information
For questions regarding these terms, please contact us:
Blazemaster
22 Hazeldene Rd Gladysdale
0458512629
sales@blazemasterfirewood.com.au